New clients: Arrive at least 5 mins early to your first class or you will have to reschedule.

Returning Clients: We have a 5-minute grace period. Doors will be locked after 5 mins, no exceptions, . no knocking.

No Shows: Miss class or arrive late, you will lose your class credit OR incur a $35 fee (for Unlimited Members).

Guests: All of the policies above apply to guests.

You can cancel at least 12 hours before class with no penalty. Cancellations within 12 hours result in lost class credit OR a $25 fee (for Unlimited Members). This policy allows waitlisted clients sufficient notice when spots open up.

Class credits, memberships, and merchandise are non-refundable and non-transferable to another person. Please check the schedule prior to making a purchase.

No. Credits in a class pack are not transferable to other people. If you want to bring a friend, we offer gift cards that you can email to your friend. Once your friend receives the gift card, they will need to create an account to book a class with the gift card number.

If you or your guest get off the waitlist 8.5+ hours before class, you’ll be automatically added and notified by email and text (if subscribed). If it’s less than 8.5 hours, you’ll get a text asking if you want to join.

You can remove yourself or your guest from the waitlist anytime. Once added, attendance is your responsibility. No-shows will lose class credit OR incur a $35 fee (for Unlimited Members).

No, unfortunately only people taking class are allowed in the studio. We do not offer child-care services.

You may record yourself only if you’re at the end of the reformer row and no one else is visible in the frame.

Livestreaming is not allowed.

No, firearms are not allowed in the studio. We want every client to feel safe and comfortable while enjoying class. Thank you for understanding!

While the workout at Pulse is performed on a Reformer, it is more challenging than traditional Pilates. You’ll still enjoy Pilates benefits like low-impact movement that’s easy on the joints and core-focused exercises that improve balance and overall strength.

Pulse shares some similarities with Lagree, but there’s a key difference: Lagree moves at a slow, steady tempo throughout, while Pulse mixes slow and explosive movements. This variation raises your heart rate, helping you burn more calories and boost cardiovascular endurance.

Unlimited Members: You have 1 complimentary guest pass per month. You can book your guest through your account.

Everyone Else: We offer gift cards that you can email to your friend. Once your friend receives the gift card, they will need to create an account to book a class with the gift card number.

YES! Pilates isn’t just for women. At Pulse, we make every workout challenging & rewarding. It’s especially great for athletes or former athletes, who might have tight hips or weak hamstrings.

Yes you can find our app in the App Store or Google Play.

You will need to create an account on our website or app, then go to “Payment Methods” and enter your gift card number before booking a class.

We cannot modify or cancel your ClassPass reservation, nor waive any fees. ClassPass operates independently. Please contact ClassPass directly for any issues or changes.